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Frequently Asked Questions

When I offer a meal, how big should the portion size be?

There is no exact quantity that you have to prepare for your customers. However, if your customers are still hungry afterward, perhaps you can adjust your portion size for the next time.

What if someone orders a meal on a day where I have other plans?

When you create meal pages for your dishes, you decide when and how many portions you want to offer. This way, customers can only order one of your offerings when you are available.

What if I need to suddenly cancel my meal offering because of something urgent?

It can happen from time to time that other responsibilities need to be handled first. When canceling your meal offering, make sure to notify your customers as soon as you can, reassuring them to expect a full refund.

How do I handle meal reservations?

You can expect reservations through email or your own social media channels. Ask if your customer can pay in advance through bank transfer (or Tikkie) to confirm a reservation. In the future, your customers can reserve and pay directly through Picobelly.

What do I have to cook?

It is completely up to you! Do you have any favorite dish your family used to prepare or something you like to prepare for yourself or your friends? We encourage you to cook what you enjoy!

What if my guest does not show up for takeaway or is not home when I deliver?

You are not obliged to give a refund if the guest has paid for the meal in advance. Through good communication, you can arrange another moment for your customer to receive the meal.

How do I manage the guest's expectations?

It is important to deliver what you promise your guests. Take a look at our Tips & Tricks and example meal listing to create a meal listing that looks as tasty as your meal!

Where can I find takeaway food boxes?

You can find new takeaway boxes online at disposablediscounter. They have everything that you need, at the lowest price available!

Still any remaining questions?

Get in touch, we'd love to hear from you!